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Exclusively for Swisscom customers

the best coverage, reimagined

Legal protection insurance on subscription

In cooperation with
Logo AXA

  • Take cover out online
  • Pay monthly
  • Make changes at any time
  • Monthly cancellation option

Package

Personal liability

  • Home & Everyday Helps you with legal issues or disputes in connection with rent, property or everyday transactions, from shopping to privacy violations.

    Learn more
  • Mobility & Travel Your cover for legal issues and disputes in connection with vehicles, road traffic offences and travel.

    Learn more
  • Health & Personal
    Insurance This is the option for legal issues and disputes in connection with health, maternity, retirement or unemployment.

    Learn more
  • Work For all issues relating to employment law; helps you with legal issues and disputes in connection with work.

    Learn more
  • Partnership & Family Helps with disputes and issues in connection with school authorities right through to divorce.

    Learn more
  • Taxes Helps with legal issues and disputes with the Swiss tax authorities regarding income tax and wealth tax.

    Learn more
  • Legal Advice PLUS Receive three hours of legal advice per insurance year on all issues relating to Swiss law.

    Learn more

Choose package

Legal protection
S

The essentials, no frills

Personal liability

from 12.95 per month Calculation basis 05.02.2025

Start date: 06.01.25
Adress: Zurich
People: 1 adult

Legal protection
M

More cover, fewer headaches

Personal liability

from 29.80 per month Calculation basis 05.02.2025

Start date: 06.01.25
Adress: Zurich
People: 1 adult

Legal protection
L

A comprehensive, no-worries package

Personal liability

from 37.20 per month Calculation basis 05.02.2025

Start date: 06.01.25
Adress: Zurich
People: 1 adult

Can’t find the right subscription?

Then tailor-make your own.

Details of cover

What does legal protection insurance cover?

Helps you with legal issues or disputes in connection with rent, property or everyday transactions, from shopping to privacy violations.

Example:

Your heating has not been working for two weeks, but your landlord is refusing to have it repaired or reduce your rent.

Your claims

Rent reduction

500.–

Compensation for inconvenience (e.g. rental of multiple heating appliances, increased electricity consumption)

300.–

Costs incurred

Legal fees

400.–

Accrued claims + costs
1,200.–

What you pay (excess)
0.–

Thanks to your legal expenses insurance, you’ve been awarded a reduction in your rent and compensation for inconvenience. You’ve also saved the costs of a lawyer.

Your cover for legal issues and disputes in connection with vehicles, road traffic offences and travel.

Example:

You go on holiday with your two children, but when you arrive, the resort does not live up to its promises. The pool complex is closed and the surrounding area resembles a building site. Disappointed, you look for an alternative that meets your expectations, but the travel agency shows no understanding and refuses to help.

Your claims

Booking a new hotel at short notice

2,300.–

Additional costs (e.g. taxi to the new hotel)

100.–

Costs incurred

Legal fees

1,200.–

Court costs

500.–

Accrued claims + costs
4,100.–

What you pay (excess)
0.–

Thanks to your legal expenses insurance, you’ve not only saved court fees but also the costs of hiring a lawyer.

Note

The "Health & Personal Insurance" module is recommended for disputes in connection with injuries resulting from accidents or illnesses.

This is the option for legal issues and disputes in connection with health, maternity, retirement or unemployment.

Example:

Your health insurance company informs you that some of the post-treatment costs following your knee surgery are not covered. You’re faced with the challenge of having to pay these costs yourself, even though you believe they should be covered.

Your claims

Treatment costs

750.–

Costs incurred

Legal fees

1,200.–

Court costs

700.–

Accrued claims + costs
2,650.–

What you pay (excess)
0.–

For all issues relating to employment law; helps you with legal issues and disputes in connection with work.

Example:

You’ve been made redundant and your employer refuses to pay your outstanding overtime and holiday entitlement.

Your claims

Overtime payment

4,500.–

Holiday entitlement payment

4,000.–

Costs incurred

Legal fees

1,550.–

Court costs

3,000.–

Accrued claims + costs
13,050.–

What you pay (excess)
0.–

Helps with disputes and issues in connection with school authorities right through to divorce.

Example:

You realise that there are hardly any outdoor activities at your child’s daycare centre, even though this was promised. What’s more, the children are left to their own devices for large parts of the day instead of being actively supervised and stimulated. Out of concern for your child’s well-being, you cancel the contract. However, the daycare centre refuses to refund the fees you’ve already paid in advance.

Your claims

Childcare costs

1,600.–

Costs incurred

Legal fees

950.–

Court costs

500.–

Accrued claims + costs
3,050.–

What you pay (excess)
0.–

Helps with legal issues and disputes with the Swiss tax authorities regarding income tax and wealth tax.

Example:

The tax authorities have rejected your deductions for further education costs and are demanding a high back payment. You wish to defend yourself against this demand and assert your rights.

Your claims

Saved back payment

800.–

Costs incurred

Legal fees

950.–

Costs of appeal procedure*

0.–

Accrued claims + costs
1,750.–

What you pay (excess)
0.–

* The appeal procedure is free of charge. Court costs of around CHF 3,000 (depending on the value in dispute).

Supplementary service

Always the right choice: Receive three hours of legal advice per insurance year on all issues relating to Swiss law.

Example:

You wish to draw up a will and have some legal questions about estate planning.

Costs incurred

Costs for private legal advice (external)

1,200.–

Insured legal advice (3 hours)

0.–

Savings through legal advice PLUS
1,200.–

What you pay (excess)
0.–

The benefits for you

Take out policy easily online

You can take out the insurance subscription easily online in a few clicks. No paperwork or complicated consultations.

Monthly payments

Your insurance subscriptions can be conveniently paid for through your Swisscom bill as usual, in just the same way as your other Swisscom subscriptions.

Make changes any time

Need to make changes to your insurance cover? Not a problem. You can make changes to your insurance as quickly and easily as you took it out.

Monthly cancellation option

Lengthy contractual terms are a thing of the past. You can cancel your insurance subscriptions at any time to the end of the month, with no ifs or buts.

Everything in the My Swisscom app

You will find everything relating to your insurance subscription in the My Swisscom app.

Policy, documents, bills
Report claims
Change cover and options
(öffnet ein neues Fenster) (opens in new tab) (öffnet ein neues Fenster) (opens in new tab)

Cancellation template: We’ll help you switch to us.

Frequently asked questions

When life doesn’t go as planned, you may find yourself involved in a legal dispute or in need of legal advice. Besides causing stress, it can also become expensive. That’s why we recommend taking out legal protection insurance. We would advise arranging legal cover for as many eventualities as possible. We therefore highly recommend the module Legal Advice PLUS. This module gives you three hours of legal advice per insurance year on all issues relating to Swiss law. 

Personal liability insurance covers you for damaging property belonging to third parties or even harming third parties. In such cases, personal liability will examine third-party claims and is therefore a kind of indirect legal protection. However, liability insurance does not cover you if you wish to assert your rights as a claimant.

Legal protection insurance is there to help when life doesn’t go as planned and you have a legal issue or find yourself involved in a dispute. The support we provide ranges from legal advice to representation in a court of law. sure legal protection insurance allows you to choose from and combine the following modules: Home & Everyday, Mobility & Travel, Health & Personal Insurance, Work, Partnership & Family, Taxes and Legal Advice PLUS. You can find more information about the various modules here and in the Terms and Conditions(opens in new tab).

The legal protection insurance covers the costs of:

  • Legal advice and processing of your legal case by AXA-ARAG lawyers
  • Appointing an external lawyer
  • Proceedings before state courts and authorities
  • Expert opinions
  • Mediation and arbitration proceedings
  • Compensation for costs of proceedings and parties’ expenses

A detailed list of all the costs covered can be found in paragraph A.5. “What is insured?" of the General Terms and Conditions (GTC)(opens in new tab).

Yes, if you specify the additional persons by name when concluding the insurance, if these persons are registered at the same address (residence certificate), and you take out multi-person insurance.

sure legal protection insurance includes a deductible of CHF 0.–.

The waiting period, also known as the qualifying period, is the amount of time you must wait after concluding insurance before some or all of your coverage comes into effect. Swisscom sure legal protection does not have a waiting period. If you conclude legal protection insurance with Swisscom sure, you are protected as of the next day. 

No. This is considered a pre-contractual event. This is a term used to describe a legal case or legal dispute whose cause occurred prior to taking out a legal protection insurance policy. For cover to apply, the triggering event and need for legal protection must arise during the insurance term. With Swisscom sure, you are insured against future legal cases from the next day after arranging the cover. However, legal protection insurance from Swisscom sure still excludes coverage for pre-contractual legal cases.

Our partner AXA-ARAG typically provides lawyers and experts to ascertain the legal position. However, in some cases it is useful to appoint an external lawyer. If the insurer considers this necessary, a suitable lawyer will be suggested to you. For more details, please see paragraph A.7. "How are the legal cases handled" of the General Terms and Conditions (GTC)(opens in new tab).

Services and further topics

We would be happy to advise you personally

If you have any questions, please contact the Swisscom sure Customer Care team.

Free: Lines are open Monday to Friday 8 am to 5 pm.

Make a claim

Report your claim online or by telephone We will direct you to AXA‑ARAG.

Monday to Friday, 8 am - 6 pm
(charged at approx. CHF 0.08 per minute)

Legal protection insurance on subscription

All-round protection in the event of legal disputes – essential for your security

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